Alysia Groscost attended Cuyahoga Community College and in 2002, joined her father in the family business. She places a high value on listening to clients, understanding their needs, and reaching common-ground solutions. Alysia believes that by building trust, you develop strong long-term relationships and customer loyalty. As Customer Service Manager, she acts as a liaison between customers and Oak's production departments continually striving to ensure quality, improve service and exceed customer expectations! She resides in Strongsville with her two sons (and Great Danes) hoping to continue Oak's mission in innovative ways.